What Is An Assistance Dog?
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The States and Territories require a dog to have a permit to travel on public transport. While some of them recognise other jurisdictions' permits, you need to get a permit for the State or Territory you live in if you want to use public transport with your dog.

Here is a list of where to go to get information on travelling on public transport with your dog for each State or Territory

NSW: www.sydneytrains.info/travelling_with/accessible_services/animals

Victoria: ptv.vic.gov.au/getting-around/accessible-transport/assistance-animal-pass/

South Australia: www.dogandcatboard.com.au/accreditation-of-disability-dogs

Queensland: www.queenslandrail.com.au/Customers/Pages/AccessforAll.aspx#assistance-animal-pass

Western Australia: www.transperth.wa.gov.au/Using-Transperth/Animals

Tasmania: No specific mention of assistance dogs on public transport

Northern Territory: nt.gov.au/driving/public-transport-cycling/public-bus-rules

ACT: No specific mention of assistance dogs on public transport

Airlines: www.casa.gov.au/standard-page/assistance-animals


The Application Process

If you are interested in applying for a diabetic alert assistance dog from Paws for Diabetics Inc, the process is as follows:

Step 1 - Send in an application

An application kit can be downloaded from the Paws for Diabetics Inc website or requested via telephone from the secretary. Return the completed application and medical history forms with a non-refundable application fee of $60 - which includes one year membership -  to Paws for Diabetics Inc Once the application is received, a selection committee will review the information provided and notify the applicant of the results. This usually occurs within 28 days of receiving a completed application kit.

To download the application kit click the link below. As the application kit is a pdf file you will need Acrobat Reader to open it. Most computers come with this program.

PFD Application Kit

If you are unable to open the file, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Step 2 - Attend an interview

An interview will be scheduled to help the applicant and Paws for Diabetics Inc decide if receiving an assistance dog would be both beneficial and appropriate. Following the interview, Paws for Diabetics Inc. will determine whether the applicant meets all the criteria required and would benefit from an assistance dog. The applicant will be contacted with a decision as soon as possible after the interview.

Step 3 - Complete a Home Visit

If the interview is successful, a home visit will be carried out by a Paws for Diabetics Inc staff member. After the home visit, Paws for Diabetics Inc will notify the applicant as to whether they have been accepted into the program. The cost of the interview will be determined on a case by case basis, with an objective to minimise costs.

Once the applicant has been notified of acceptance into the program, they will be placed on a waiting list. Paws for Diabetics Inc requires payment of an administration fee (presently $3,500, which includes transport and handling), which needs to be paid before a puppy can be placed. Paws for Diabetics Inc will locate and obtain a suitable puppy, which will be placed with the applicant.  These dogs will remain the property of Paws for Diabetics Inc.

For people who already have their own dogs: In some instances we may be able to accept these dogs if they are already exhibiting alerting behaviour.  Acceptance into the program will be considered on a case by case basis. For people bringing their own dog into the program the administration fee is presently $1,500.

Please note: It is required that all dog owners/recipients remain a financial member of the association for the working life of their dog.


Training our Diabetic Alert dogs is an expensive exercise, funded solely through donations from the public. Every cent counts and if you would like to help, please click on the Pay Pal donate button below. (NOTE: Paypal button coming soon)

Every donation over $2.00 AUD is tax deductible.

This page will provide links to diabetes-related research